Differences Between IT Services and IT Consulting

Technical jargon can be surprisingly vague in a field built on specifications. At first glance, business IT was consulting, IT Consulting Company in NYC services, and software consulting might seem distinct and self-explanatory. In actuality, it can be challenging to distinguish between one and another. From an IT standpoint, slicing through the nuances creates crucial competitive distinctions and aids in establishing necessary customer expectations. But is clarity the problem, or do these terms have distinct meanings?

Let’s Examine the Difference Between IT Services and IT Consulting in More Detail:

IT Consultation
At the highest level, IT consultants advise clients on everything from overall IT strategy, including what to store on-premises versus in the cloud-to the kind of technology and functionality required in the client’s IT and business environments and objectives, like process automation or mobile security. For some businesses, having quick access to IT industry experts is invaluable. An organization can access professional best practices from a technical consulting firm for as long as possible. These practices have been develop through working with numerous businesses.

The difference between an IT consultant and an IT services professional is obvious to Rajeev Badgujar, a former software engineer at Symantec. He now works on the technical staff at Coriolis Technologies. “A consultant is a subject matter expert in a specific field or industry who knows the features and functionalities that should be include in a good or service. An IT services expert, such as a developer, “knows HOW to code the functionalities.”

According to José Franco’s The Five Fundamentals of IT Consulting article on Spiceworks, “Consulting is more than advising; it’s helping clients achieve a goal” and “prepar[ing] the client for the real-world issues of implementation and system operation.” Franco claims that in some situations, clients want the consultants to not only recommend solutions but also assist in their implementation. The line separating IT consulting from IT services starts to blur.

IT Services

Managed services providers pioneered using new IT paradigms like cloud computing and cloud archiving to improve services like data backup and general business continuity. According to a Spiceworks moderator, the “biggest difference exists in the mentality” of the provider. He explains: The customer pays the IT consultant to find the best solution. A solution is provided by an IT services provider and is “compose of what they have in their tool chest.” Whether or not it is the best solution for them, customers are likely to receive Microsoft solutions if a services provider is a Microsoft shop, for example.

IT Consulting

The fact that some IT service providers provide consulting only further muddles the terminology. According to Alex, this is essentially pre-sales engineering to determine how to adapt what [the IT service providers] have to your situation. Additionally, Alex notes that although providing a good solution is in the provider’s best interest, “the client’s best interest may not be.” The distinction becomes more obvious when you consider the consultant’s role as a strategic expert guide and the IT services provider as the solution or service implementer.

Software Consulting

Technology consulting blends quickly into prefixes like IT, technology, software, etc., but each does have distinct characteristics as specialties. The software and application layer is the main focus of software consulting. However, it is a broad term that can refer to a wide range of software and business sectors. Typically, technical consultants have received specialized training to carry out a particular set of tasks. They enjoy the privilege of having the time to learn from experience and research that internal IT professionals might not have.

Software consultants have duties that are comparable to those of IT consultants.
They offer advice on “how the application should be implemente using current industry approaches. frequently providing technical advice on how to configure a large application (SAP, Oracle, etc.)”.

Marathe concludes that “there are no definite boundaries” between IT consulting, IT services, and software consulting is in line with the consensus. Certainly, a quick Google search will confirm this. The boundaries appear to start with the somewhat ambiguous definitions provided by the IT professionals themselves-and end there.

Managed Services Partnership

Working with a seasoned and reliable IT outsourcing provider can help your company grow. iCorps has been offering our clients the affordable IT outsourcing, technological solutions, and management required for ongoing IT tasks and long-term strategic objectives for many years. Contact us for an IT Consulting Companies in Chicago to learn more about the differences between IT consulting and IT services.

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